IT Services
Basic Package
Basic IT support
Assistance with common issues such as software installation, hardware setup, and troubleshooting
Basic IT support
Assistance with common issues such as software installation, hardware setup, and troubleshooting
Network setup and support
Basic configuration and maintenance of small office networks, including routers and switches
Network setup and support
Basic configuration and maintenance of small office networks, including routers and switches
Data backup
Setup and management of automated backups for critical data, stored locally or on a basic cloud solution
Data backup
Setup and management of automated backups for critical data, stored locally or on a basic cloud solution
Software updates
Regular updates for operating systems and essential software to ensure security and performance
Software updates
Regular updates for operating systems and essential software to ensure security and performance
Email support
Access to customer support via email for any IT-related issues or queries
Email support
Access to customer support via email for any IT-related issues or queries
Remote assistance
Remote support for troubleshooting and resolving issues without needing on-site visits
Remote assistance
Remote support for troubleshooting and resolving issues without needing on-site visits
Premium Package
Comprehensive IT assessment
Detailed evaluation of the client's IT infrastructure and recommendations for improvements
Comprehensive IT assessment
Detailed evaluation of the client's IT infrastructure and recommendations for improvements
Software and hardware procurement
Assistance with sourcing and purchasing IT equipment and software, ensuring compatibility and best pricing
Software and hardware procurement
Assistance with sourcing and purchasing IT equipment and software, ensuring compatibility and best pricing
Cloud backup and disaster recovery
Advanced backup solutions with cloud storage and disaster recovery planning to ensure data integrity and availability
Cloud backup and disaster recovery
Advanced backup solutions with cloud storage and disaster recovery planning to ensure data integrity and availability
Advanced network setup and support
Configuration and maintenance of complex networks, including VLANs, VPNs, and firewall management
Advanced network setup and support
Configuration and maintenance of complex networks, including VLANs, VPNs, and firewall management
Priority email and phone support
Faster response times with access to support via email and phone for urgent issues
Priority email and phone support
Faster response times with access to support via email and phone for urgent issues
On-site support
Availability of on-site visits for critical issues that cannot be resolved remotely
On-site support
Availability of on-site visits for critical issues that cannot be resolved remotely
Weekly health checks
Regular reviews of system performance, security status, and proactive maintenance tasks
Weekly health checks
Regular reviews of system performance, security status, and proactive maintenance tasks
*All packages represent an average example. Every order is designed, tailored and priced in accordance with the buyer
*All packages represent an average example. Every order is designed, tailored and priced in accordance with the buyer